The Information and Knowledge Management group is composed of researchers from Ghent University (UGent), Ghent University College (HoGent) and University College West Flanders (HoWest). Its main lines of research are business process management (BPM), data mining and business intelligence (BI), and conceptual modeling (CM). The BPM research is directed by professors Manu De Backer and Geert Poels and focuses on process modeling (dr. Manu De Backer), process mining (Jan Claes) and process maturity models (Amy Van Looy, Elien Dequidt). The BI line is supervised by professors Christophe Mues and Manu De Backer and concerns both fundamental research on novel data mining techniques (Bart Minnaert) and applied data mining research, e.g., loss given default modeling (Gert Loterman). The CM line (dr. Frederik Gailly, dr. Wim Laurier, Maxime Bernaert, Ben Roelens, Elisah Lemey), headed by Geert Poels, is directed at modeling method improvement/development and model quality assurance, specifically targeting business models, business architecture models and conceptual service system models. Apart from these main research lines, a different strand of research, more related to IT management, investigates the adoption of Enterprise Architecture by SMEs (dr. ir. Jan Devos, Maxime Bernaert).
Prof. dr. Geert Poels is a professor of Management Information Systems at the Department of Management Information Science and Operations Management of Ghent University (UGent). He is director of the Ghent University Association Information and Knowledge Management research group. His research interests include conceptual modeling, business modeling, business architecture, business process management, and service science. He currently supervises 9 PhD candidates of Ghent University, Ghent University College, and Katholieke Universiteit Leuven working in these different areas. In the academic year 2011-2012 he held the Henri Vloeberghs chair ‘business architecture for smart service systems’ at the Vrije Universiteit Brussel.
Amy Van Looy is a scholar at the Department of Management and ICT of University College Ghent (HoGent), and an associated scholar and PhD student at the Department of Management Information Science and Operations Management of Ghent University (UGent). Before entering academia, Amy Van Looy worked as an IT consultant (i.e., mainly business and functional analyst) for various large e-government projects. Her research focuses on business process maturity in both public and private organisations. Particularly, she builds a maturity theory based on a large sample of business process maturity models (BPMMs). Furthermore, to orient practitioners to the right BPMM, Amy Van Looy conducted an international Delphi study with BPM experts, resulting in an online decision tool, called ‘BPMM Smart-Selector’. Other research interests include business process management, business process integration, and business process modelling (BPMN, UML). More information is available at http://www.amyvanlooy.eu.
Jan Claes is a Ph. D. student and teaching assistant of Information Systems at the Department of Management Information Science and Operations Management of Ghent University (UGent). After his master studies of Industrial Engineering (Computer Science) and Business Economics, he worked as a programmer, functional analyst and project leader in HR and ERP software companies. His research interests include process mining, process model quality and collaborative process modeling, all of them with a strong focus on inter-organizational business processes. He has published papers at the Business Process Management Conference (BPM) and Conference on Advanced Information Systems Engineering (CAiSE). He is founding organizer of the annual Belgian Process Mining Research Day. More information is available at http://www.janclaes.info.
Prof. dr. Frederik Gailly is a professor of Management Information Systems at the Department of Management Information Science and Operations Management of Ghent University (UGent). His research interests include accounting information systems, business ontologies, business modelling, quality of conceptual modeling, ontology engineering, ontology-drive information system development, semantic web, and XML-technologies. More information is available at http://users.ugent.be/~fgailly.
Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Tweekerkenstraat 2, room 120.029
Phone: +32 9 264 98 31
Fax: +32 9 264 42 86